CieloCare
Providing peace of mind for your business.CieloCare provides unlimited remote support by its trained teams 24/7/365 for smooth operations of your business.
Global Field Service Management
ITIL Certified Help Desk & Multilingual Call Center
IoT Platform & Ticketing System
Plan Highlights
PCI compliance assurance
Annual technology & cost saving plan
25% labor discount on all new projects
10% discount on all hardware & parts
Licensing to monitor mobile devices, desktops and antivirus
24/7/365 technical support
Manage
Club Wi-Fi management
Mobile app & device management
Process automation & management
Procurement & vendor management
Inventory management
RMA support with equipment manufacturers
Communications & Data
Priority dispatch on all service calls
Backup voice recording
Two custom on-hold-messages
Password record keeping for all locations
Eagle Eye cloud storage fees
Full Systems Integration
A/V
Security
Network
Surveillance
Complete truss installation
Labor
Break-fix service labor
Warranty take-over/extension
Maintenance, patches & firmware upgrades
Remote training & labor included
Complimentary labor on new installs
